Term & Conditions

Terms and Conditions for Expert Travel Guide

Welcome to Expert Travel Guide! By using our services, you agree to abide by the following terms and conditions. Please read them carefully to understand your rights and responsibilities while engaging with us.

1. Definitions

• “Expert Travel Guide” refers to the company providing travel-related services.
• “Client” refers to any individual or group booking or availing services from Expert Travel Guide.
• “Service” refers to any tour, trip, activity, or service provided by Expert Travel Guide.

2. Booking and Payments

1. Booking Confirmation: A booking is considered confirmed only upon receipt of the booking amount as specified in the payment policy.
2. Payment Deadlines: Clients must adhere to the payment schedules communicated at the time of booking. Failure to make timely payments may result in cancellation of the booking.
3. Pricing: All prices are subject to change without prior notice due to currency fluctuations, changes in taxes, or unforeseen circumstances.

3. Cancellations and Refunds

1. Cancellation by the Client: Cancellation requests must be submitted via email. Refunds, if applicable, will be processed according to our refund policy.
2. Cancellation by Expert Travel Guide: If a trip is canceled due to reasons beyond our control (e.g., natural disasters, government orders), we will provide alternative options or travel vouchers but are not liable for monetary refunds.
3. Non-Refundable Services: Certain services, such as flight bookings, permits, or other third-party arrangements, may be non-refundable.

4. Client Responsibilities

1. Accuracy of Information: Clients must provide accurate personal and travel-related information. Any issues arising due to incorrect information will be the sole responsibility of the client.
2. Travel Documents: Clients are responsible for ensuring they possess valid travel documents, including passports, visas, and permits.
3. Behavior and Conduct: Clients must respect local customs, laws, and the group’s harmony. Unruly behavior may result in removal from the trip without any refund.

5. Liability

1. Third-Party Services: Expert Travel Guide acts as an intermediary for services provided by third-party vendors (e.g., transportation, accommodation). We are not responsible for the quality or availability of these services.
2. Personal Risks: Travel involves inherent risks, and clients participate at their own discretion. Expert Travel Guide is not liable for any injuries, damages, or losses incurred during the trip.
3. Force Majeure: We are not liable for delays, cancellations, or changes caused by unforeseen circumstances, such as natural disasters, strikes, or political disturbances.

6. Changes to Itinerary

1. Flexibility: Itineraries are subject to change based on weather conditions, local events, or unforeseen circumstances. We reserve the right to make necessary adjustments to ensure client safety and satisfaction.
2. Additional Costs: Any extra costs incurred due to itinerary changes will be borne by the client.

7. Intellectual Property

1. Content Ownership: All content on our website and promotional materials, including text, images, and videos, is owned by Expert Travel Guide and cannot be copied, reproduced, or distributed without prior written permission.
2. Client Content: By sharing photos or videos taken during our trips, clients grant Expert Travel Guide the right to use them for promotional purposes.

8. Dispute Resolution

1. Jurisdiction: Any disputes arising from the use of our services shall be governed by the laws of India.
2. Resolution: Clients agree to attempt an amicable resolution before pursuing legal action.

9. Privacy Policy

We value your privacy and are committed to safeguarding your personal information. Please refer to our Privacy Policy for detailed information on how we handle your data.

10. Amendments

Expert Travel Guide reserves the right to amend these terms and conditions at any time. Clients are encouraged to review the terms regularly.

Contact Information

For queries or further information, please contact us at:

• Email: info@experttravelguide.in
• Phone: +91-7000996540, +91-7987440204
• Website: www.experttravelguide.in